What to Expect When Shipping Your Bike.
We will begin processing your documents immediately, and you can expect to hear from us approximately 45 days prior to your departure if we need any additional information or payment from you. If you reserved pallet space with a deposit, we will automatically invoice you for the balance.
Three to four weeks prior to your departure you will receive an electronic copy of your travel package for you to proof. (Click here to see what documents a sample travel package includes.) Upon your approval that all of your information in the package is correct, you will be sent the hard copy. Additionally, you will receive an email with the tracking number so that you can know when to expect your documents.