What to Expect When Shipping Your Bike.
Understanding What We Do For You
Provide AIR Transportation of your cycle from chosen port to chosen destination.
Provide all the necessary documentation required.
Provide the clients drop off and pick up locations and port contacts.
Notify the client if the Airlines dictate any changes to flights or procedures.
We are not responsible for any Customs, Government or Legal issues.
We are not responsible for unloading or loading trucks or trailers.
Understanding Your Responsibilities
Arriving at the port on a timely basis, with ID and all your printed documents, proof of ownership and/or copy of title and Courier Authorization letter.
Presenting a clean cycle with less than one gallon of fuel.
Disconnection of the Battery.
Present your printed documents and cycle to the airline Cargo Agent.
Leave your keys with the agent.
When filling out application, listing an accurate weight of your cycle and personal effects are essential.
If someone else besides you is presenting the cycle to cargo, we must know this well in advance for additional authorization documents. (That person must abide by all the above-mentioned tasks as if they were you.)
If some else is picking up the cycle. We must be notified long in advance to prepare the documentation that the consignee will need to get the cycle.
If by your choice you change flights, there will be an additional charge to prepare new documents. The refiling fee will be $150.00 USD
When Shipping with Air Transat
When shipping with Air Transat, they have given us a sample of a form that the warehouse will have you sign after going over the condition of your motorcycle. This form will also be included in your travel package if you ship with them, but take a look at it to
get an idea of the process when dropping off your motorcycle/s with them.
Their rules for 2022 are:
2022/Air Transat Rules
as stated by the Stated
by Safety & Security
Receiving of Motorcycles
Please be advised that the following items must be checked by the
Warehouse Staff before accepting a motorcycle;
- Check the fuel level and ensure it is empty or maximum ¼ tank of fuel.
- Battery cable is disconnected and the terminals are taped with electrical tape by the shipper.
- Nothing is to be in or on the motorcycle. All saddle bags or storage compartments must be completely empty. If the
shipper does not empty these storage places you must not accept the motorcycle.
- Ensure there is no helmet attached to the motorcycle.
- Ensure there is no spare gas or oil cans or containers on the motorcycle.
- Ensure there is a completed Dangerous Goods Declaration.
- If there are any problems with the shipper regarding these requirements you must notify your Lead-hand, Manager of Cargo Agent.
- Ensure there is no damage - If there is indicate damages
on the sign off.
- Ensure Air Transat or the Air Carrier is notified of any
refusal. When you arrive at the warehouse to drop off your bike, they will check the
condition of your bike and together you will acknowledge and sign the
status of the motorcycle and sign off on it. The next page is a sample of
the form that will be presented to you. It is in your best interest to do this,
for acceptance of the motorcycle.
Our Concept is Fly and Ride
You and your bike are on the same flight. Your job is to drop off a clean cycle and our job is to help you have a safe and enjoyable journey.
We make all of the arrangements and book your motorcycle shipment. One Way or Round Trip.
Import into one port and export from another for the same price!
We prepare all of the necessary documents for your departure and return. These are completed 30 days prior to your departure.
We also provide the necessary insurance required for riding in a foreign country.
Why book elsewhere when Motorcycle Express "Fly and Ride" program does it all! With certain carriers, they offer a discount when you purchase you passenger tickets with them as well as book your shipment on them. Air Transat currently offers this Fly & Ride program as you can see on the rate page.
We will begin processing your documents immediately, and you can expect to hear from us approximately 45 days prior to your departure if we need any additional information or payment from you. If you reserved pallet space with a deposit, we will automatically invoice you for the balance.
Three to four weeks prior to your departure you will receive an electronic copy of your travel package for you to proof. (Click here to see what documents a sample travel package includes.) You must have a color printer to print on. We include everything you need to know in this package.