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Cancellation Policies

SHIPPING CONTRACTS

Reserving Pallet Space for $75.00USD is a is non-refundable.

A $75.USD non-refundable administrative application fee. It is used to begin processing all of your documents and 30 days prior to departure your request automatically comes up in our queue to confirm and receive an Air Waybill number (confirmation) for the flight and your motorcycle shipment from the carrier. Flights are subject to change. We will always communicate with you to offer the best flight available to meet your shipping goals.

If you ship with us, the application fee will go towards your flight cost. If you do not choose to ship with us it is non-refundable.

 

SHIPPING CANCELLATIONS

When Paying in full or Reserving Pallet Space and cancelling prior to 45 days of Scheduled Journey, all funds will be refunded with the exception of the non-refundable $75.USD application fee. This is only only valid within the same calendar year as original booking.

When Paying in full or Reserving Pallet Space and canceling less than 45 days and before 30 days prior to scheduled journey,  50% of funds will be refunded only valid within the same calendar year as original booking.

Paying in full or Reserving Pallet Space and canceling less than 30 days of scheduled journey will result in no refund.

 

Change Fee:

Changing scheduled dates of departure less than 45 days prior to scheduled journey, there will be an additional administrative fee of $150.00 USD only valid within the same calendar year as original booking.

Rush Fee:

If you book a shipment less than 14 days prior to travel, without having already reserved pallet space, this will result in an $100.USD Non-Refundable Rush Fee. If you do not acknowledge the less than 14 day fee on the application, you will be invoiced separately and the date of booking is automatically electronically filed on the original application.This must be paid before processing of your documents will take place.​

 

INSURANCE PRODUCTS

NORTH AMERICAN INSURANCE PROGRAM

NAIP Insurance Prior to the effective date:

All premium will be refunded. This does not include the policy fee of $75.00 USD which shall be retained. 

 

Policy is on or past effective date of coverage:

There will be no cancellation refunds if policy is in effect, as this policy contains a provision that all premium is earned upon passing inception date.

GREEN CARD INSURANCE

Green Card Insurance Prior to the effective date:

All premium will be refunded. This does not include the policy fee of $60.00USD which shall be retained. 

 

Policy is on or past effective date of coverage:

There will be no cancellation refunds if policy is in effect, as this policy contains a provision that all premium is earned upon passing inception date.

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